Privacy & Security Policy

Our Commitment to Privacy

Supernova Furniture & Sleep Gallery respects and shares each person's concern for the security of their personal information. We are committed to providing you with a shopping experience free from worry about security.

We are committed to recognizing your need for appropriate protection and management of personally identifiable information (such as your name, address, telephone number, etc.) that you share with us.

Security Warning: Supernova Furniture & Sleep Gallery does not ask for sensitive personally identifying information (like your social security number or driver's license) through any type of marketing or e-mail solicitation. Please do not respond to anyone attempting to obtain that information on our behalf. If you are concerned, please call us at 1-970-718-2188.

The Information We Collect and Use

Basic Information Collected

When you place a secure order, we collect basic information including your name, home address, phone, email address, and credit card information. We use this information to process your order, respond to questions, and confirm delivery.

We also collect the recipient's name, address, and phone number when you submit information about other people (e.g., for a gift shipment). We only use this information to ship the product and confirm delivery.

Information Sharing and Disclosure

• We will not sell your information to any other organization for compensation.
• We share information with certain partners only to facilitate your order, such as UPS and product manufacturers for delivery or support.
• We may share parts of your information with service providers, representatives, or agents for limited purposes (e.g., providing warranty repairs, improving your shopping experience).
• Information may be shared in the event of special conditions (e.g., product recalls, fraud, legal processes, or law enforcement actions).

Security Measures and Browsing

We have extensive security measures in place to protect against the loss, misuse, and alteration of the information we collect. We utilize an elaborate firewall in addition to industry-leading, continuously updated SSL encryption to keep your information secure.

Cookies and IP Address

• We use your IP address to help identify you, track your shopping cart, and gather broad demographic information.
• Our site uses cookies to keep track of items in your shopping cart. Acceptance of cookies is not a requirement to browse our products, but is required for the shopping cart to work properly.
• Note: Cookies are never used to store sensitive customer information such as names, addresses, passwords, or credit card numbers.

Your Security Responsibilities

We urge you to keep your password in a safe place and not to divulge it to anyone. Also, remember to sign off your account and close your browser window when you have finished your visit, especially if you are using a shared or public computer.

While we strive to protect your personal information, the security of information you transmit to or from our websites cannot be guaranteed, and you do so at your own risk. If you have a problem accessing our secure server, please contact us by phone at 1-970-718-2188.

Policy Updates and Contact

Supernova Furniture & Sleep Gallery reserves the right to change, amend, or modify this Privacy Policy at any time. Your use of our website constitutes your agreement to this policy, even if changed. This privacy notice was most recently changed on 1/1/2019.

Thank you for considering us for your purchase. If you have questions about our privacy policy or comments on how we can improve your shopping experience, please do not hesitate to e-mail our customer service.